What is CRM?
CRM or Customer Relationship Management refers to practices, strategies and technologies that companies use to manage and analyze interactions and data about their customers.
A CRM system allows businesses to store customer information, record interactions across different channels, automate marketing efforts and provide better customer service.
The aim of CRM is to nurture long-term customer relationships by attending to their needs and delivering a positive experience overall. By leveraging customer data, companies can tailor their offerings, communications and support to meet individual customer preferences and expectations more effectively.
Role of CRM
Customer Data Management
Lead and Sales Tracking
Marketing Automation
Customer Service and Support
Analytics and Reporting
Why CRM?
Stay Organized
Boost Sales
Improves Customer Service
Features of CRM employed by Stimulus
Setting Up Plan of Action
This involves creating a detailed step-by-step guide on how to achieve your goals. It helps you stay organized and focused on what needs to be done.
Lead Management
This is about keeping track of potential customers, also known as leads. It includes collecting their information, keeping in touch with them, and guiding them towards making a purchase.
Project Management
This is the process of planning, organizing, and managing resources to achieve specific goals. It ensures that your projects are completed on time, within budget, and meet the desired quality standards.
User-Based Control Access
This feature allows you to control who can access different parts of your system. For example, some users might have permission to view and edit data, while others can only view it.
Web & Mobile Integration
This means making sure your system works seamlessly on both web browsers and mobile devices. It ensures that users can access and use your services from anywhere, anytime.
Real Estate CRM Feature
A CRM in real estate helps agents keep track of clients and properties. It makes it easier to manage sales and keep customers happy. This tool helps organize work & improve service.
Lead Scoring and Qualification
This is a method to evaluate and rank potential customers based on their likelihood to buy. Higher scores indicate leads that are more likely to become customers, helping you prioritize your efforts.
Automated Email Feature
This feature sends emails by itself when certain things happen or at set times. It helps you keep talking to possible buyers and customers without having to write and send each email yourself.
Email & Phone Call Option Directly from Lead Dashboard
This allows you to send emails or make phone calls directly from the system where you manage your leads. It saves time and keeps all communication in one place.
Setting Up Priority on Each Lead
This means ranking potential customers by how important they are. You focus on the most promising ones first. These top-ranked leads are more likely to become actual sales. It helps you use your time wisely.
Documentation Upload for New Customers
This feature lets new customers put their important papers right into the system. It makes the process easier to gather and keep track of customer details without a lot of extra work.
Technology that Transforms Your Business
This refers to using advanced tools and technologies to improve the way your business operates. It can make your processes more efficient, enhance customer experiences, and drive growth.
Why Customized CRM?
Perfect Fit for Workflows
A custom CRM can be built to exactly match your specific business processes, unlike off-the-shelf solutions that require you to adapt to their way of working. This can lead to increased efficiency and productivity for your teams.
Tailored Data Collection
Generic CRMs may not attract all the data points that are important to your business. With a custom CRM, you can design it to collect the information you need to best understand and serve your customers.
Enhanced User Experience
A custom CRM can be designed with a user interface that is familiar and easy to use for your employees. This can lead to greater user adoption and improve the overall effectiveness of your CRM system.
Managing Real Estate leads with Stimulus CRM
Maximize your real estate lead conversion with Stimulus CRM, a powerful tool that streamlines your lead management, automates follow-ups, organizes client information, provides performance insights, and boosts overall efficiency.
Customized CRM to fit your needs
Tired of juggling leads and missing out on potential clients?
At Stimulus, we are real estate game changers! We have built customized CRMs that fit your needs like a glove.
We personalize lead management that keeps track of everyone and automatic capture so no opportunity slips through the cracks. It’s like having a superhero sidekick for your business, but without the cape.